Support
Need help with Capsule? Email [email protected] and we will get back to you. Please mention your device model and Android version.
Frequently asked questions
Where are my capsules stored? Only on your device, in the app's own private storage. There is no account and no cloud — nothing is uploaded, and nobody else can read them.
Can I open a capsule early? No. That is the whole point: a capsule stays sealed until the date you chose. Changing your device clock does not unlock it.
What is the difference between the three reveal modes? When you seal a capsule you pick how much your future self is allowed to know: Surprise hides even the date, Hint shows a vague season such as "this winter", and Exact shows the precise date and the days remaining.
I uninstalled the app / reset my phone. Can you restore my capsules? Unfortunately not. Because everything lives on the device and we hold no copy, uninstalling or wiping the device deletes capsules permanently. Keep a separate copy of anything irreplaceable.
Will I be notified when a capsule is ready? When a capsule's date has passed, the app greets you with an "A capsule has awoken" banner the next time you open it.
How do I cancel Capsule Premium? Open the Google Play Store → profile icon → Payments & subscriptions → Subscriptions → Capsule → Cancel. Your Premium features stay active until the end of the current billing period. Refunds are handled by Google Play.
I bought Premium but the app does not show it. Open the paywall screen and tap "Restore purchases" while online and signed in with the same Google account used for the purchase.
Can I use the app without giving camera or microphone permission? Yes. Those permissions are only requested when you record directly into a capsule. Text-only capsules work without them, and you can also attach existing files.